At Double You Studios, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or interact with our website. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect different types of information to provide and improve our services:

Personal Information

When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related details (processed securely via third-party providers)

Non-Personal Information

We automatically collect certain non-identifiable data, including:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Referring URLs

This data helps us analyze trends and improve user experience.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing payments and deliveries

  • Responding to inquiries and customer support requests

  • Sending order updates, confirmations, and service emails

  • Improving website functionality and performance

  • Marketing and promotional communications (only with your consent)

We never sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing experience. Cookies allow us to:

  • Remember your preferences

  • Understand how visitors use our site

  • Improve speed, security, and personalization

You may disable cookies through your browser settings, though some features of the website may not function properly as a result.

4. Data Sharing and Third Parties

We may share your data only with trusted third-party partners who assist us in operating our website, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

These partners are contractually obligated to keep your information confidential and secure.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online platform can guarantee 100% security, we continuously update our safeguards to minimize risk.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

8. Children’s Privacy

Double You Studio does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can take appropriate action.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before sharing any information.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes indicates acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@doubleyoustudiosuk.com
Website: doubleyoustudiosuk.com